🔹 Staying Safe on Milo

Here are some safety tips to help you have a positive experience:

• Keep personal information private: Avoid sharing sensitive details like your phone number, address, or financial information with other users.
• Use in-app messaging: Communicate within the Milo app before deciding to meet in person.
• Meet in public places: If you choose to meet someone, arrange to meet in a well-lit, public space.
• Trust your instincts: If something feels off, take a step back and reconsider your interaction.

For more detailed safety guidelines, check out our Community Guidelines.

🔹 How to Report Users or Content

If you come across inappropriate content or a user violating our guidelines, follow these steps:

Reporting Content in a Profile

• Scroll down in the user's profile.
• Tap on "Block Profile or Report" button.
• Pick a reason from the list (e.g., Spam account, inappropriate content, etc.).

Reporting a Message

• Tap and hold on the message you want to report.
• Tap on the "Report" button in the bottom sheet labeled "Message Actions."
• Select a reason for reporting the message.
• Done! Our moderation team will review the report within 24 hours.

You can also report content by emailing [email protected] with relevant details and screenshots.

🔹 Blocking Abusive Users

If you want to stop someone from interacting with you, you can use the Just Block action:

• Go to the user’s profile.
• Tap on “Block Profile or Report“.
• Select “Just block”, and the user will no longer be able to contact you.

Blocking a user prevents them from seeing your profile and messaging you. They will not be notified that they have been blocked.

🔹 Content Moderation

Milo has a strict content moderation policy:

• Objectionable content is reviewed manually by our moderation team.
• Users can flag content, and we take action within 24 hours.
• Serious violations may lead to account suspension or removal.
• Every publicly created content is verified and monitored by the Milo Team to ensure a safe and enjoyable experience.
• Even small profile changes, such as updating a job title, are reviewed by the Milo Team.

For further assistance, email [email protected] with a description of the issue.